Cyber response cover
What we do
The CyberCare service provides small businesses with access to the industry’s best cybercrime incident responders for R250 per month. Members of CyberCare can rest assured that they stand the best chance of understanding and recovering from being hacked, with the least impact to their business operations.
Should a cyber incident occur, we will provide a full suite of response services previously only available to large organisations, for a single fee of R6,500. Our cover includes technical triage, specialist support for existing IT and computer forensic investigation.
How we help
Businesses do not widely share their cyber breaches, leading to many thinking that cybercrime is a ‘black swan’ event. The reality is that 63% of small businesses reported a data breach in 2019, and on average cyberattacks cost UK business more than R4 million. As a result of being hacked, 60% of companies end up shutting their doors permanently. If a member of CyberCare suffers an incident, we help them investigate and recover.
Common cyber incidents include Ransomware, Business Email Compromise and many others resulting in system damage, cyber-enabled fraud and extortion. Should an incident occur, we are available 24 hours a day, 7 days a week, via our immediate response hotline.
World class service
CyberCare was developed by some of the most experienced cyber incident response professionals in the field. Collectively we have responded to 1000’s of cyber incidents. Our knowledge and first-hand experience is unrivalled, so should the worst happen, you will be in good hands.
High-quality incident response has traditionally only been affordable to large organisations. CyberCare provides its small business members with access to the same resources for R250 per month with a single fee of R6,500 when an incident occurs.
We designed CyberCare to help small organisations recover should the worst happen. With our service, businesses can finally have access to the worlds best cyber triage and response specialists.
For Groups and Societies
Only available through partnered associations
We exclusively partner with societies, associations, business groups and affiliation schemes to provide CyberCare as a membership benefit. As such, the service is only available to members or affiliates of these organisations. Please click below to see if you are a member of a group or affiliated to a scheme we already support.
If you are an organisation that would like to offer its members or scheme affiliates the CyberCare service, please get in touch.
Incident responce fee protection
Typical cost of cyber incident response
Typical cost without cover*
Covered by CyberCare
Expert advice on the recovery of stolen funds
Initial technical triage via secure remote access
Determining the severity of the incident
Determining network vulnerabilities
Computer forensic investigation
R250 per month
plus R6,500 per incident
With a CyberCare membership all of the above costs are covered by our per incident fee of R6,500.
* These estimates are at the lower end of fees for suitably qualified specialists, similar to those available through CyberCare
Included as part of CyberCare
Access to cyber/fraud expert advice on the recovery of stolen funds
Assistance determining the severity of the incident
Computer forensic investigation
Support and guidance for existing IT team
Initial technical triage with remote access
Security testing to determine network vulnerabilities
Cyber incident response services for larger businesses
The fixed fee CyberCare membership is for SME’s with fewer than 20 employees and less than R103 million turnover per year. For larger organisations looking for effective cyber incident response cover, we have developed a retainer service called CyberCare Enterprise. This service includes:
A Cyber3 Rapid Risk Review
90-minute one-to-one client assessment to determine risk management maturity
Cyber profiling using our open-source intelligence tools: helping enterprise organisations understand their cyber risk from an attackers perspective
Incident response planning, policy writing, and cyber-fraud prevention training
Integrated cyber incident response team with 24/7 response hotline
Coordination, technical, legal and crisis PR advice as well as ransom negotiation and settlement services
CyberCare Enterprise provides businesses with expert guidance and access to some of the worlds leading incident responders. Our impartial advice allows larger organisations to respond to incidents faster and more affordably. Contact us to learn more about CyberCare Enterprise.
Practical help managing cyber incidents
We give business groups and their members the best chance to investigate and recover from a cyber incident while protecting them against high incident response fees.