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CyberCare

Giving SME's the best chance to investigate and recover from being hacked, while protecting them against high cyber incident response fees.

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Cyber response cover

What we do

The CyberCare service provides small businesses with access to the industry’s best cybercrime incident responders for R250 per month. Members of CyberCare can rest assured that they stand the best chance of understanding and recovering from being hacked, with the least impact to their business operations.

Should a cyber incident occur, we will provide a full suite of response services previously only available to large organisations, for a single fee of R6,500. Our cover includes technical triage, specialist support for existing IT and computer forensic investigation. 

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How we help

Businesses do not widely share their cyber breaches, leading to many thinking that cybercrime is a  ‘black swan’ event. The reality is that 63% of small businesses reported a data breach in 2019, and on average cyberattacks cost UK business more than R4 million. As a result of being hacked, 60% of companies end up shutting their doors permanently. If a member of CyberCare suffers an incident, we help them investigate and recover.

Immediate response

Common cyber incidents include Ransomware, Business Email Compromise and many others resulting in system damage, cyber-enabled fraud and extortion. Should an incident occur, we are available 24 hours a day, 7 days a week, via our immediate response hotline.

World class service

CyberCare was developed by some of the most experienced cyber incident response professionals in the field. Collectively we have responded to 1000’s of cyber incidents. Our knowledge and first-hand experience is unrivalled, so should the worst happen, you will be in good hands.

Affordable pricing

High-quality incident response has traditionally only been affordable to large organisations. CyberCare provides its small business members with access to the same resources for R250 per month with a single fee of R6,500 when an incident occurs. 

We designed CyberCare to help small organisations recover should the worst happen. With our service, businesses can finally have access to the worlds best cyber triage and response specialists.

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For Groups and Societies

Only available through partnered associations

We exclusively partner with societies, associations, business groups and affiliation schemes to provide CyberCare as a membership benefit. As such, the service is only available to members or affiliates of these organisations. Please click below to see if you are a member of a group or affiliated to a scheme we already support. 

If you are an organisation that would like to offer its members or scheme affiliates the CyberCare service, please get in touch.

Incident responce fee protection

Typical cost of cyber incident response

Expenditure

Typical cost without cover*

Covered by CyberCare

Expert advice on the recovery of stolen funds

R25,000+

Yes

Initial technical triage via secure remote access

R35,000+

Yes

Determining the severity of the incident

R30,000+

Yes

Determining network vulnerabilities

R55,000+

Yes

Computer forensic investigation

R80,000+

Yes

Total cost

R225,000

R250 per month
plus R6,500 per incident

With a CyberCare membership all of the above costs are covered by our per incident fee of R6,500.

* These estimates are at the lower end of fees for suitably qualified specialists, similar to those available through CyberCare

Features

Included as part of CyberCare

Access to cyber/fraud expert advice on the recovery of stolen funds

Assistance determining the severity of the incident

Computer forensic investigation

Support and guidance for existing IT team

Initial technical triage with remote access

Security testing to determine network vulnerabilities

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CyberCare Enterprise
Cyber incident response services for larger businesses

The fixed fee CyberCare membership is for SME’s with fewer than 20 employees and less than R103 million turnover per year. For larger organisations looking for effective cyber incident response cover, we have developed a retainer service called CyberCare Enterprise. This service includes:

A Cyber3 Rapid Risk Review

90-minute one-to-one client assessment to determine risk management maturity

Cyber profiling

Cyber profiling using our open-source intelligence tools: helping enterprise organisations understand their cyber risk from an attackers perspective

Incident support

Incident response planning, policy writing, and cyber-fraud prevention training

Hotline

Integrated cyber incident response team with 24/7 response hotline

Advice

Expert legal and crisis PR advice

CyberCare Enterprise provides businesses with expert guidance and access to some of the worlds leading incident responders. Our impartial advice allows larger organisations to respond to incidents faster and more affordably. Contact us to learn more about CyberCare Enterprise.

Practical help managing cyber incidents

We give business groups and their members the best chance to investigate and recover from a cyber incident while protecting them against high incident response fees.